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Inspiring news, insights and comments from the 8020 team.
Why Every Operational Decision Is Now a Communications Decision
news Why Every Operational Decision Is Now a Communications Decision
Best Management Practice - 10th August 2026
Why Every Operational Decision Is Now a Communications Decision

If 2026 has shown us anything, it’s that aviation and transport businesses are masters of disruption management. Airlines continue to grapple with aircraft delivery delays, scarce MRO slots, short-notice airspace ...

news Don’t be invisible: how CEOs can strengthen brand trust
Thought Leadership - 6th August 2026
Don’t be invisible: how CEOs can strengthen brand trust

Gone are the days of the invisible CEO. Once upon a time, it felt as though CEOs were simply a name badge, unheard of by the outside world. Who are ...

blogs LinkedIn as a leadership tool: How aviation leadership are building influence
Social Media - 25th November 2025
LinkedIn as a leadership tool: How aviation leadership are building influence

LinkedIn has quietly become a leadership tool for executives who want to build influence and speak directly to the people shaping the aviation industry. What once felt like a place ...

blogs Why public transport needs better storytelling
Transport - 7th May 2025
Why public transport needs better storytelling

Public transport is a cornerstone of society. It’s more than a means of getting from A to B – whether for school, work or healthcare – it connects communities, keeps ...

blogs Addressing the ‘crisis of grievance’ – Edelman 2025
Agency insights - 29th January 2025
Addressing the ‘crisis of grievance’ – Edelman 2025

On the eve of the inauguration of the United States’ 47th President, the 2025 Edelman Trust Barometer was released, the annual analysis of public trust and credibility in government, business, ...

blogs 4 ways airlines are using experiential marketing to create emotional connections
Airlines - 10th December 2024
4 ways airlines are using experiential marketing to create emotional connections

In the hunt for building stronger emotional bonds and long-lasting loyalty with their customers, airlines are creating bigger, bolder, and more immersive experiences.Experiential marketing represents one of the most powerful ...

news Opinion: business aviation needs to write its own story
Business Aviation - 10th July 2024
Opinion: business aviation needs to write its own story

Following sustained attack in Europe from climate activists, class warriors and politicians, the business aviation industry is showing some welcome signs of reclaiming its narrative, but this must only be ...

blogs Electric car charging
Sustainability - 4th July 2022
Sustainability: how to showcase your efforts on social media

With air passenger journeys set to double within 20 years according to IATA, sustainability remains a huge challenge.In our latest video, 8020 operations director Kate Beveridge looks at:Why social media ...

blogs How do you find your tone of voice on social media?
Social Media - 20th June 2022
How do you find your tone of voice on social media?

What is tone of voice and what does it have to do with social media?Tone of voice is a core part of the branding process. It identifies the language, tempo ...

blogs Just the business: how to secure top financial media coverage
Journalists - 15th October 2020
Just the business: how to secure top financial media coverage

Over the past eight months, industry-leading companies and brands have been vying for the attention of the media’s ‘Tier 1’ priority business editors and writers. PR teams have been working ...

blogs Private Business jet on a taxiway
Aviation - 4th August 2020
How business jets have been used in the medical response to Covid-19

, 30 seconds There’s been a fair amount of press recently about business aviation’s bounce back, including our own view of the industry’s resilience in the face ...

blogs boy shouting
How-to... - 4th December 2018
boosting your travel PR with industry awards  

Entering industry awards often falls low on the travel PR priority list; the process can be time-consuming and requires resources and focus you may feel you can’t afford.  However, winning or even being ...