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Inspiring news, insights and comments from the 8020 team.

Blogs
Why public transport needs better storytelling
Public transport is a cornerstone of society. It’s more than a means of getting from A to B – whether for school, work or healthcare – it connects communities, keeps ...
blogs

How to handle negative online reviews
How a company deals with negative online reviews can impact its reputation as much as its short-term sales.As we posted previously, earlier this year a Blackpool guest house famously showed ...