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Crisis Communications

The Astronomer saga and the power of PR

Many of you will have heard of Astronomer by now – popularised by THE scandal of the year.At a Coldplay concert in July, Andy Byron (now ex) CEO of Astronomer ...

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Communications Strategy - 22nd September 2015

How to handle negative online reviews

How a company deals with negative online reviews can impact its reputation as much as its short-term sales.As we posted previously, earlier this year a Blackpool guest house famously showed ...