WICHITA, Kan., June 27, 2011 — Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company, has launched a new mobile version of its Citation Customer Service website.
Customers can go to Cessna.mobi on their smartphone, iPad or tablet to access contact points for technical information, Cessna Service Parts & Programs, Citation Service Centers, field service reps, customer care, authorized service facilities and the Customer Service leadership team. In addition, the site includes a calendar of special events staffed by Citation Service Center and Cessna Service Parts & Programs experts.
“Our mission is to continue to be the No. 1 aircraft customer solution provider in the world. We accomplish this through timely and accurate resolution of customer requests and through agile global service and support options. This new version of our website enables a Citation pilot anywhere in the world to quickly and easily access the full range of Cessna Customer Support services through a mobile Internet device,” said Brad Thress, Cessna’s senior vice president of Customer Service.