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Inspiring news, insights and comments from the 8020 team.
Cabin crew: the rise of employee advocacy in aviation marketing
blogs Cabin crew: the rise of employee advocacy in aviation marketing
Social Media - 19th September 2025
Cabin crew: the rise of employee advocacy in aviation marketing

Think back to your last flight. Was it the cabin crew’s warm welcome that stuck with you? A funny announcement that made you smile? Or maybe the calm reassurance you ...

blogs A new wave of brand ambassadors: The power of employee advocacy in the travel industry
Internal Communications - 28th January 2024
A new wave of brand ambassadors: The power of employee advocacy in the travel industry

In the fast-paced and ever-evolving travel industry, brands are always looking for more innovative ways to increase brand awareness, better engage with customers and prospects, and boost their own company ...

blogs Wearing a medical face mask for winter viruses
Best Management Practice - 13th March 2020
Coronavirus: fight panic with reliable information

The coronavirus pandemic and its economic impact are creating a challenging time for many aviation, travel and transport businesses. As we recently commented to PR Week, panic is more infectious ...

blogs Facebook main webpage on the browser
Agency insights - 27th March 2018
internal communications: where facebook’s influence will be lasting

Facebook is currently under intense fire for its role in and response to the Cambridge Analytica scandal. This event seems a turning point in how positively many users feel about ...