WICHITA, Kansas, October 18, 2012 — Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company, has today signed agreements renewing the appointment of Jet Aviation’s operations in Dusseldorf, Germany, and Zurich, Switzerland, as Citation Authorized Service Facilities [for 2013].The extension of Cessna’s relationship with Jet Aviation is the latest development in Cessna’s drive to expand its customer support network in Europe. The company recently launched new Cessna-owned Citation Service Centers in Doncaster, United Kingdom, and Valencia, Spain, which complement existing Citation Service Centers in Paris, France, and Prague, Czech Republic.
Joe Hepburn, Cessna senior vice president, Customer Service, said: “With more than 1,000 Citation business jets operating in Europe, our focus is on providing Cessna’s current and future customers with the best aftermarket support in the industry. Jet Aviation has been a highly effective customer support partner for Cessna and we are delighted to extend our relationship with the company [for 2013].”
Cessna now has a total of 13 factory-operated Citation Service Centers across Europe, the United States and Singapore. Cessna’s global Citation Service Center network also includes the ServiceDirect initiative, through which the company operates 22 Mobile Service Units in the United States, Canada and Europe, and provides further field support through Cessna’s AOG Go Teams, Air Response Team, HomeService and Temporary Personnel Support.
