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TSO expands range of ITIL® study aids

Press Releases - 18th November 2009

The Stationery Office (TSO), the official IT Infrastructure Library (ITIL®) publisher, is launching ‘Passing Your ITIL Intermediate Exams’, the latest addition to the company’s range of study aids.

Written by one of the original ITIL Version 3 authoring team, and endorsed by the official ITIL accreditor The APM Group (APMG), ‘Passing Your ITIL Intermediate Exams’ supports candidates taking both the ITIL Service Lifecycle Exams and the Capability Exams.

The publication provides details on the ITIL Version 3 qualification scheme from foundation all the way through to the advanced Master Qualification. Looking at principles, processes, common activities, implementation and improvement, the publication guides candidates through preparing for the examinations and achieving the target competencies. Students can use the book to recap on foundation-level learning before moving on to the intermediate level.

‘Passing Your ITIL Intermediate Exams’ expands TSO’s industry-leading range of ITIL study aid titles, which also includes ‘Passing Your ITIL Foundation Exam’. The structure of the study aid books complements the structure of the exam syllabus, containing sample questions and answers. ‘Passing Your ITIL Foundation Exam’ has therefore just been updated with a second edition in line with the new 2009 syllabus. The book includes a case study to help reinforce learning and comprehension by placing the theory in an easy-to-understand scenario.

Richard Pharro, APMG’s Chief Executive Officer, says: “The ITIL qualifications scheme allows candidates to prove their professional service management capabilities. We endorse all the TSO study aids, which provide invaluable support along the way.”

ITIL Version 3 was published in June 2007 and will remain the definitive version for the foreseeable future. The Office of Government Commerce (OGC) will continue to update the core ITIL Version 3 guidance through controlled releases.

To celebrate ITIL’s 20th birthday, TSO’s ITIL titles are being discounted by 20% throughout November when ordered online at:

Details of how to buy ‘Passing Your ITIL Intermediate Exams’, ordinarily priced at £30 (ISBN: 9780113310999), can be found at:

Details of how to buy ‘Passing Your ITIL Foundation Exam (Second Edition)’, ordinarily priced at £20 (ISBN: 9780113312061), can be found at: