November 18, 2009 – Best Management Practice will be sponsoring and attending the IT Service Management Forum (itSMF) Germany Annual Conference 2009 in Düsseldorf. (more…)

The Stationery Office (TSO), the official IT Infrastructure Library (ITIL®) publisher, is launching ‘Passing Your ITIL Intermediate Exams’, the latest addition to the company’s range of study aids. (more…)

November 10, 2009 – The Stationery Office (TSO) is beginning the update to the IT Infrastructure Library (ITIL®) Version 3, evolving the guidance by drawing on the experience and expertise of the ITIL community. (more…)

6 November 2009: Industry-leading publisher The Stationery Office (TSO) will be celebrating the 20th birthday of the IT Infrastructure Library (ITIL®) at the 18th Annual IT Service Management Forum Conference and Exhibition (itSMF UK 2009). (more…)